C H A N G E B O W L

Customer Support

Round-ups are based on final amounts charged to your card, including tips.

Happily, You can link as many cards as you like.

Automatic round-ups can be turned on and off on the ‘Settings’ section under the ‘Automatic Roundup’ setting.

ChangeBowl is totally free to sign up. We make a percentage of each transaction when withdrawing the RoundUp funds from your account. Currently this is 48 cents on $5. On top of this, we take around another 10 cents for credit card withdraw. This amount is used to maintain the servers, security of the application and the company. ChangeBowl never charges the non-profit. Our goal, like Yours, is to maximize their money so they can focus on what they do best. .. doing good.

ChangeBowl reminds all customers to always make sure that their checking account has the proper funds before committing an investment in the app. If, for any reason, investments made by you (or because of a setting which you configured in the app) are charged back due to non-sufficient funds or cause an overdraft on your checking account. ChangeBowl will not be responsible for any of these NSF or overdraft fees charged to you by your bank.

Yes. If you wish to change your funding account, you must first unlink your current checking account, and then add a new funding account. In accordance with our anti-fraud procedure, you may be required to verify two small deposits (Random Deposit Verification) that we will make into your new funding account.

Round-ups: You may link your spending accounts (credit, debit, Paypal, etc.) and then round up the virtual change from every transaction. These round-ups can then be manually or automatically moved into your virtual ChangeBowl account. Round-ups can be viewed on the “round-ups” screen of the app. Automatic round-ups can be turned on and off under the “Automatic” section of the settings screen. When enabled, automatic round-ups will be automatically invested for you.

 

Note: These transactions may appear on your bank statement as ‘ChangeBowl’

Yes, you can do this using the email contact form at www.changebowl.com . Please note that uninstalling the app does not close your ChangeBowl account, nor does it cancel any pending or scheduled transactions from your checking account into your virtual ChangeBowl account.

If the app crashes immediately when you open it, there is an issue with the local data and you will need to delete and reinstall the app. Don’t worry; all of your information will be there after you reinstall the app. Also, please check the app store as the app might need an upgrade.

ChangeBowl operates in the cloud and your account and nonprofits savings are safe even if you delete the app or get a new phone or device. Automatic round-ups will still be processed even if the ChangeBowl app is not currently installed.

Pricing & Support

ChangeBowl is totally free to sign up. We make a percentage of each transaction when withdrawing the RoundUp funds from your account. Currently this is 48 cents on $5. On top of this, we take around another 10 cents for credit card withdraw. This amount is used to maintain the servers, security of the application and the company. ChangeBowl never charges the non-profit. Our goal, like Yours, is to maximize their money so they can focus on what they do best. .. doing good.

Returns

ChangeBowl reminds all customers to always make sure that their checking account has the proper funds before committing an investment in the app. If, for any reason, investments made by you (or because of a setting which you configured in the app) are charged back due to non-sufficient funds or cause an overdraft on your checking account. ChangeBowl will not be responsible for any of these NSF or overdraft fees charged to you by your bank.

Security

Your account with ChangeBowl is not at risk if one of your linked cards is lost or stolen. However, you should still unlink the card from your ChangeBowl account. This can be done in the Round-up Accounts section.

Just as with every banking app, we recommend that you keep your ChangeBowl account secure by always logging out after use. Additionally, you should choose a difficult-to-guess password and store it in a secure location.

No, ChangeBowl can not even see your bank login information so we can do not and can not store it.

We use bank grade security systems to keep the data safe and protected. All transactions use SSL to keep the flow of information safe and verified. Your banking information is tokenized and stored a in PCI compliant system.

Technical

Happily, You can link as many cards as you like.

If the app crashes immediately when you open it, there is an issue with the local data and you will need to delete and reinstall the app. Don’t worry; all of your information will be there after you reinstall the app. Also, please check the app store as the app might need an upgrade.

ChangeBowl operates in the cloud and your account and nonprofits savings are safe even if you delete the app or get a new phone or device. Automatic round-ups will still be processed even if the ChangeBowl app is not currently installed.

Your account with ChangeBowl is not at risk if one of your linked cards is lost or stolen. However, you should still unlink the card from your ChangeBowl account. This can be done in the Round-up Accounts section.

Just as with every banking app, we recommend that you keep your ChangeBowl account secure by always logging out after use. Additionally, you should choose a difficult-to-guess password and store it in a secure location.

No, ChangeBowl can not even see your bank login information so we can do not and can not store it.

We use bank grade security systems to keep the data safe and protected. All transactions use SSL to keep the flow of information safe and verified. Your banking information is tokenized and stored a in PCI compliant system.

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