C H A N G E B O W L
How does tipping at a restaurant affect round-ups?

Round-ups are based on final amounts charged to your card, including tips.

How do I set automatic round-ups?

Automatic round-ups can be turned on and off on the ‘Settings’ section under the ‘Automatic Roundup’ setting.

How does ChangeBowl make money?

ChangeBowl is totally free to sign up. We make a percentage of each transaction when withdrawing the RoundUp funds from your account. Currently this is 48 cents on $5. On top of this, we take around another 10 cents for credit card withdraw. This amount is used to maintain the servers, security of the application

I received an NSF (non-sufficient funds) or overdraft fee on my checking account (funding source) because of ChangeBowl! Can you reimburse me for this?

ChangeBowl reminds all customers to always make sure that their checking account has the proper funds before committing an investment in the app. If, for any reason, investments made by you (or because of a setting which you configured in the app) are charged back due to non-sufficient funds or cause an overdraft on your

Can I change my funding account?

Yes. If you wish to change your funding account, you must first unlink your current checking account, and then add a new funding account. In accordance with our anti-fraud procedure, you may be required to verify two small deposits (Random Deposit Verification) that we will make into your new funding account.

How do I add funds to my Charity account?

Round-ups: You may link your spending accounts (credit, debit, Paypal, etc.) and then round up the virtual change from every transaction. These round-ups can then be manually or automatically moved into your virtual ChangeBowl account. Round-ups can be viewed on the “round-ups” screen of the app. Automatic round-ups can be turned on and off under

Can I close my account at any time?

Yes, you can do this using the email contact form at www.changebowl.com . Please note that uninstalling the app does not close your ChangeBowl account, nor does it cancel any pending or scheduled transactions from your checking account into your virtual ChangeBowl account.

My app is crashing immediately when I open it. What should I do?

If the app crashes immediately when you open it, there is an issue with the local data and you will need to delete and reinstall the app. Don’t worry; all of your information will be there after you reinstall the app. Also, please check the app store as the app might need an upgrade.

What happens if I delete the ChangeBowl App from my device, or get a new phone?

ChangeBowl operates in the cloud and your account and nonprofits savings are safe even if you delete the app or get a new phone or device. Automatic round-ups will still be processed even if the ChangeBowl app is not currently installed.

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