My app is crashing immediately when I open it. What should I do?

If the app crashes immediately when you open it, there is an issue with the local data and you will need to delete and reinstall the app. Don’t worry; all of your information will be there after you reinstall the app. Also, please check the app store as the app might need an upgrade.

What happens if I delete the ChangeBowl App from my device, or get a new phone?

ChangeBowl operates in the cloud and your account and nonprofits savings are safe even if you delete the app or get a new phone or device. Automatic round-ups will still be processed even if the ChangeBowl app is not currently installed.

What happens if one of my linked cards is lost or stolen?

Your account with ChangeBowl is not at risk if one of your linked cards is lost or stolen. However, you should still unlink the card from your ChangeBowl account. This can be done in the Round-up Accounts section.

How do I protect my ChangeBowl account?

Just as with every banking app, we recommend that you keep your ChangeBowl account secure by always logging out after use. Additionally, you should choose a difficult-to-guess password and store it in a secure location.

Does ChangeBowl store my bank login information on their servers?

No, ChangeBowl can not even see your bank login information so we can do not and can not store it.


We use bank grade security systems to keep the data safe and protected. All transactions use SSL to keep the flow of information safe and verified. Your banking information is tokenized and stored a in PCI compliant system.

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